This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from Columbia Debt Recovery LLC d/b/a Genesis, a debt collector.
Pay your account
This page is for resolving an account with Genesis.
If you received a letter, text or email from us
It contains a personal link that opens your account. Please use that link — it is the fastest way in, and it is the only way we can show you your balance without asking for personal details over the web.
If you do not have a link, or yours has expired
Call us at (855) 942-9402 and we can help you resolve your account or send a new link. Have your letter or account reference to hand if you have it — we can still help if you do not.
Call (855) 942-9402Monday to Friday, 6:00am to 5:00pm Pacific.
If you believe this does not concern you
Call the number above and tell us. We will look into it and correct our records.
Validation notice: You have the right to dispute this debt or request the name and address of the original creditor. Disputes received within 30 days of first notice will pause collection until verification is provided.